Plus getting here from the Railway Station on the tram was a breeze. Finally, you will find yourself people watching through the huge windows and, whether the canal or the city view, it’s brilliant seeing the world through this rare view from on high. Can’t recommend the hotel highly enough.

Steve in particular was extremely helpful to ensure we knew how to access all of our free play for the machines and how to cash out our winnings. We were also provided with free soft drinks during our play.

Nice hotel. Spa really nice. But not impressed with having to pay service charge in the bar. It was 2 bottles of beer. We ordered at the bar. We had to pour them ourselves and take to table so not sure where the service came in

Stayed here for 2 nights to attend a family reunion. Perfect central location and Birmingham slots helpful and friendly staff. The hotel and rooms are spotless and there is everything you need including access to coffee 24 hours!

The Grosvenor Casino Merchant City has a large poker room that hosts daily tournaments and cash games. The casino also has a variety of slot machines, including progressive jackpot slots.

Wow! Can't believe this is a 2* (I would have guessed 4*) but can certainly see why it is so highly rated. The suites are well equipped and clean and the staff very friendly. However, the icing on the cake was the breakfast. Advertised as a complimentary breakfast, our expectations weren't high - a cold buffet was what we pictured.

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Located on Hill Street, the Grosvenor Casino is popular with locals and offers a range of gaming options including slots, live casino games and a grill restaurant.

We were leaving and i unintentionally left the main door open, once i noteced it i was about to go back and close it,she came to the door to close it herself,i told her i was sorry and she gave us a really dirty look and shook her head for disapproval.

Rainbow Casino Birmingham is a high-end casino that offers a wide range of games, including roulette, blackjack and slots. It's located close to the city centre and is frequented by celebrities.

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I contacted the Hyatt in Birmingham where they had booked in and asked for them to put a bottle of prosecco and chocolates on arrival in their room for when they checked in.

I've been coming to this casino for a long time and the staff at the reception are very polite and friendly, the manager at rainbow casino are probably one of the best managers compared to the other casinos I've been to.

I would use it for cricket if teams were playing that l was a fan of. Overall l recommended this place for events especially due to It's central location. Parking is available and there's plenty of it.